Increasing Facebook Likes – Ads Vs. Content

This blog series highlights some of the top Social Media Beat posts from the last couple years. For more information about IACP’s Center for Social Media visit the project webpage. This post was originally published on Wednesday, July 27, 2016.

Guest Blogger: Andy Johnson, Deputy Chief, Hanover Park, Illinois, Police Department

One of the primary concerns of any agency who has taken the step into the world of social media communications is how to keep the audience growing in terms of both size and engagement. The easy availability of metrics that tell us how many people are following us, who is engaging with our content and when and how often, and who our audience is show us very clearly what we are doing well and where we could perhaps improve.

With Facebook especially, we are competing with a stunning array of other available pages for audience attention. Our followers (and all Facebook users) only have a finite amount of disposable time they can spend on the pages, which requires a vetting process in which users decide which posts to pay attention to and which ones to skim past. Engagement, as we all know, is what leads to our pages being shown to more people which will, in turn, lead to more likes and even more engagement (hopefully).

In Hanover Park, we have placed a high value on trying to steadily increase the number of unique ‘likes’ on our page. Knowing this number is increasing reinforces to us that our time is well spent and we have an ever increasing chance to get our messages into more households. We recently passed our goal of reaching 5,000 unique likes and we hope to continue progressing. To supplement our efforts, we have employed the use of limited, targeted Facebook ads. Facebook ads are very simple to use, and take only a few minutes to set up. Once you choose a photo and brief message, you simply input the dates, times, and budget for the ad campaign. One important thing to note is that you can target your audience by selecting zip codes or states (we always use our area code to specifically target our residents), and the system defaults to showing your ad only to people who don’t already like your page. Based on how much you are looking to spend, Facebook will use an algorithm to show your ad in the timeline of a selected group of your target audience.  Our ad tends to look like this:

Increasing FB Likes 1We have found that, generally speaking, a $25 ad run over a weekend can net us 70-100 new ‘likes,’ which we feel is an excellent return on that investment.

However, once a person likes your page, if they do not interact with your content (liking/sharing posts, mentioning your page, etc.), they become less and less likely to be shown your content on their timeline based on Facebook’s timeline setting. Therefore, it is absolutely critical to post interesting, engaging, relevant content that your viewers will find meaningful and useful to them. Generally, we have found the greater the range in terms of variety, the more results we get in terms of interaction. Human interest stories (ESPECIALLY those involving animals) will consistently surprise you with its reach capability. As an example, one of our supervisors posted this photo of Officer Joe Giudice with a found dog, and the total views climbed to nearly 100,000 very quickly:

Increasing FB Likes 2As an added bonus, the response to this photo led us to nearly 75 additional page likes – around as many as we usually obtain with paid ads. With the success of this photo, we began posting photos of found animals as a matter of procedure, and this practice has led not only to an astounding amount of good will, but has also reunited several families with their pets (and secured many new likes for our page!).

Overall, I would certainly not discourage Facebook page managers from utilizing targeted ads – however, it is crucial to remember that the best pages and highest activity levels are driven by quality of content.

Posted in Social Media

Houston Police Department Teams Up to Effectively Serve Individuals Suffering from Mental Illnesses

This blog post is part of a series highlighting best practices in community policing by police departments throughout the U.S. as part of IACP’s Community Policing: The Next Generation and Task Force on 21st Century Policing projects. The projects showcase innovative and effective solutions to building trust and creating opportunities to collaborate with community stakeholders to increase public safety. These projects are funded through the U.S. Department of Justice, Office of Community Oriented Policing Services. Houston, Texas, Police Department was a finalist of the 2015 IACP/Cisco Community Policing Award.


Over the past decade, the Houston, Texas, Police Department (HPD) experienced a dramatic increase in calls involving people in a mental health crisis. Unfortunately, along with the increase in calls-for-service there was also an increase in tragic encounters involving deadly force and persons with serious mental illness. During a six-month period in 2007, the Houston Police Department was involved in three deadly force incidents involving persons with serious mental illness.

As a result of these incidents, a Mental Health Task Force was formed in Houston in September 2007.  This task force was comprised of members of law enforcement, community leaders, and mental health advocates. The task force determined that the deadly force incidents had two things in common:

  1. Each of the individuals fatally wounded by officers had a lengthy history of severe and persistent mental illness;
  2. Each of the individuals fatally wounded by officers had a prior history of mental health crises and contact with police during these crises.

Due to these findings, the task force formed a plan of action to identify the 30 people with most chronic mental illnesses in the City of Houston who had the most frequent contact with law enforcement. The HPD Mental Health Division used offense reports involving persons with mental illness to identify the candidates for this program.


As a result of the task force’s action plan, the Chronic Consumer Stabilization Initiative(CCSI), an innovative, collaborative, and proactive partnership of the HPD, Houston Health Department, and the Mental Health Mental Retardation Authority of Harris County, was developed. The strategy of this partnership was to evaluate and research the root causes for these individuals having frequent encounters with law enforcement.

CCSI officially began as a six-month pilot program on February 15, 2009.  Two licensed case managers, with professional backgrounds in mental health services, were hired by the Mental Health Mental Retardation Authority of Harris County (MHMRA) and funded by Houston City Mayor Bill White, with approval of the Houston City Council. Both case managers were responsible for engaging and interacting with the 30 individuals selected for the program.

The three main goals of the Chronic Consumer Stabilization Initiative are:

  1. To reduce the number of interactions between individuals diagnosed with serious and persistent mental illness and the HPD;
  2. Identify unmet needs and barriers in the community that contribute to an individual’s inability to engage and remain in mental health treatment;
  3. Link and coordinate individuals with mental health treatment and other social services.

The Initiative has been very successful since the 2009 pilot. Of the 2014 year participants, approximately 70 percent reduced both their police contacts (law enforcement calls-for-service) and emergency detentions by 50 percent (Mental Health Division, 2017).

Would you like to know more about Houston’s Mental Health Division?


Posted in Community-Police Relations

Meet the Leadership Blog Series: Becoming more involved in IACP

The IACP Board of Directors is comprised of the IACP Executive Board as well as 33 law enforcement leaders appointed by the IACP President. The members of the Board of Directors represent agencies large and small around the globe and govern the IACP. In the IACP’s Meet the Leadership Blog Series, the IACP will feature brief profiles of the 33 appointed members of the Board of Directors.

Name: John R. BatisteBatiste

Title: Chief

Agency: Washington State Patrol

Year Joined the IACP: 1995

Reason for Going into Law Enforcement: Early on in my life, my parents and extended family members modeled and demonstrated a great deal of respect for law enforcement. A member of our family also went on to be a police officer in the small town where I grew up.

First Heard about IACP: My chief at the time told me about the organization and he instructed me to join and become an active participant.

Becoming More Involved in IACP: I began to learn about, and personally witness, the many good things that were happening within IACP. I felt becoming more active would be beneficial for my organization’s growth, while also providing an opportunity to share my agency’s experience with others.

Favorite Part About Being in Law Enforcement: My favorite part of being in law enforcement is helping people that I encounter everyday as well as those I’m privileged to work with.

The Most Challenging Part of Law Enforcement: The most challenging things that I have to deal with involve fiscal constraints along with staffing shortages caused by recruitment and personnel retention issues.

One Piece of Advice for the Leaders of Tomorrow: My advice to leaders of tomorrow is to become and remain relevant to your agency and the community that you live and work in. Always demonstrate a willingness to listen to, and be able to see things from the angle of others, while adapting to a changing environment. Remember, “one” of us isn’t as smart as “all” of us.

Name: Edward FlynnEd Flynn

Title: Chief of Police

Agency: Milwaukee, Wisconsin, Police Department

Year Joined the IACP: 1988

Reason for Going into Law Enforcement: I was attracted to law enforcement by the opportunity to do important work that mattered to people in need and neighborhoods at risk.

First Heard about IACP: I learned of IACP as a rookie officer through Police Chief Magazine. I subscribed to stay informed.

Becoming More Involved in IACP: My first chief’s job was in Braintree, Massachusetts and I was selected through a process conducted by the IACP executive search. I was impressed by its professionalism and wanted to get more involved.

Favorite Part About Being in Law Enforcement: Developing future leaders.

The Most Challenging Part of Law Enforcement: Partisan politics.

One Piece of Advice for the Leaders of Tomorrow: Accept every assignment as a learning opportunity. READ! Certainly stay current with professional developments, but read histories and biographies as they reveal that the challenges of leadership transcend disciplines and time periods.

Name: Kathleen O’TooleSeattle Annual Gay Pride Parade

Title: Chief of Police

Agency: Seattle, Washington, Police Department

Year Joined the IACP: 1987

Reason for Going into Law Enforcement: Believe it or not, I came into law enforcement on a dare. I was in my second year of law school, and thought it would be interesting to see the practice of law from a different perspective. I joined the Boston, Massachusetts, Police Department and loved it. Little did I know it would turn into a career.

First Heard about IACP: My mentor, Bill Bratton, encouraged me to join the IACP and attend a training course.

Becoming More Involved in IACP: IACP has many opportunities to build valuable networks and exchange knowledge, which is why I became more involved.

Favorite Part About Being in Law Enforcement: I believe that policing is more than just a job—it’s a vocation. I enjoy it because it gives me the chance to make a difference in our community. A lot of people don’t get to see what policing is really about—on television, they see car chases and gun fights. Law enforcement is certainly important, but we spend the majority of time providing services to people in need—even delivering babies and saving lives along the way.

The Most Challenging Part of Law Enforcement: Community trust is essential, but can be a challenge maintaining —it’s very fragile. We know that one incident can undermine relationships we’ve worked hard to build.

One Piece of Advice for the Leaders of Tomorrow: Be authentic and go where the truth takes you, particularly in challenging situations. Stand up, tell the truth, and take responsibility. Your community and your officers will appreciate it, and it will reinforce your organization’s legitimacy.

Posted in IACP, Leadership

Benefits of LPO: Moving Beyond Boundaries (Professionally and Geographically)

Guest Blogger: David G. Benner, IACP Master LPO Instructor

Traveling is one of the great joys in my life. Having the opportunity to go places and see the things that postcards are made of can be highly gratifying. Meeting people of differing cultures is both enlightening and fun. During my 12-year tenure with IACP’s Leadership in Police Organizationssm (LPO) program, I have been blessed with the opportunity to travel to over 60 different cities in the United States and Canada. In many cases, spending several months on site. The people who take on the leadership responsibilities within law enforcement organizations are an amazing lot!

The amount of travel can take its toll. Especially if there is a family waiting at home for you. Often people want to know why a person would subject themselves to this lifestyle, there must be other options? Turns out, for me, travel is just a mechanism to helping facilitate what you truly love in life. There is nothing more gratifying than going into a law enforcement organization and listening to the people resolve long standing issues. By applying concepts that initially seemed overly theoretical and not useful, they find themselves in new territory with a deeper understanding of how to help others. LPO becomes a natural state of working to better what people experience at work each day. Often, a person will talk about an epiphany they had about what leadership really is and what they are truly supposed to be doing with their lives at work each day. You can see the excitement about what they have discovered and almost a calming effect come over them as they relate their new-found abilities and successes.

LPO students incorporate concepts and theories during the LPO class into their daily lives.  The knowledge gained enhances both their professional and personal relationships. Those relationships are the foundation upon which they are able to do their work of leading within the organizations they serve. Being a small part of those transformations and getting to build relationships with these people makes traveling seem trivial. The true heart of places you go are the people who live there and time with them could not be better spent. Those people have returned to me gifts of life I can never repay. It is because of these people and what we have experienced together that my family life is as healthy as it is. Every trip and every room full of people offers a new type of and level of satisfaction.  And so, it’s off to the next location!

Want to learn more about how you and your agency can benefit from hosting or attending a Leadership in Police Organizations training event? Contact or visit

Posted in IACP, Leadership

“Good Sergeanting” and LESM

This blog series highlights some of the top Social Media Beat posts from the last couple years. For more information about IACP’s Center for Social Media visit the project webpage. This post was originally published on Thursday, November 12, 2015.

Guest Blogger: Dave Norris, Sergeant, San Mateo, California, Police Department

This blog is tuned to all levels of supervision and management, but focuses on the first level supervisors – those who have the valued responsibility of conducting shift briefings. I hope this is informative to you all – even if you are a veteran supervisor who, like me and others, started in this business by putting pencil to paper.

There is so much noise around us now from the media – and our resources for “teachable moments” are virtually immeasurable – conventional media, social media (mainstream AND on our personal SM streams), and aggregator sources (I get a daily snapshot from both PERF and PoliceOne, and IACP is rolling out a news service for members) – just to name a few. Another great source I rely upon is the email thread of my local Law Enforcement Social Media Group.

I encourage you as supervisors and leaders in your organization to take a few steps to make yourselves informed on law enforcement impacts from social media and use this information to keep your troops as open-eyed, informed, and professional as possible in this new world – which has eyes and ears open – especially towards us – like NEVER before….

Here are a few guidelines to get you started:

  1. Know your boundaries – policies, laws, constitutional protection.

Understand your department’s policies regarding both personal output by your personnel and your department’s public output. There are many common threads, but every department has a different perspective on how much is TOO much.

Know your jurisdiction’s laws and understand constitutional protections regarding civilians and their level of access to the various situations you and your personnel are in. There is a lot of latitude for “media,” (and “freedom of the press” now has a whole new meaning with hand-held media recording devices) but there is also a lot of authority granted you and your personnel to restrict access under certain conditions.

Keep in mind that often the best media documentation of your situation may be in the hands of the kid with the iPhone on your perimeter – and also know that you have very limited (or no) authority to take that evidence without consent, and will likely have to get it off YouTube or Instagram like anyone else!

  1. Do your homework.

Subscribe to some of the excellent police news aggregators out there, and get the hot news in our profession right to your inbox. Also take advantage of free searches for your agency and jurisdiction on services like Google Alerts. Be “in the loop.”

  1. Interesting is memorable – make this a discussion.

If you are staying abreast through the above services and email aggregators, I guarantee that you will have a regular flow of topics for discussion with your troops, on everything from officer safety to media relations. Also – and this is important – engage in conversation with your millennial generation officers, who may view the advent, philosophy, and impact of the Social Media Culture completely different from you and/or your senior agency leaders. This is an important perspective.

  1. Spread the love.

Share. The concept of “sharing” has a slightly different meaning and connotation. Sharing no longer means just “sharing” a toy as a kid, or “sharing” your sandwich with a friend – now its that little box appearing next to what you’re reading, with all the little icons for Twitter, Facebook, LinkedIn, Blogger, WordPress… you get the idea. “Sharing” is what’s made that viral officer video from another agency the topic of your briefing discussion. Now it’s your turn to share what you and your team are talking about – in your agency, with your professional social contacts, and with your local Law Enforcement Social Media Group.

Good Sergeanting 1

Be Safe. Have Fun. Never Stop Learning.

Posted in Social Media

Meet the Leadership Blog Series: Going into Law Enforcement to Serve the Community

The IACP Board of Directors is comprised of the IACP Executive Board as well as 33 law enforcement leaders appointed by the IACP President. The members of the Board of Directors represent agencies large and small around the globe and contribute to the governance of the IACP. In the IACP’s Meet the Leadership Blog Series, the IACP will feature brief profiles of the 33 appointed members of the Board of Directors.

Name: William Denke IIiacp-1

Title: Chief of Police

Agency: Sycuan Tribal Police Department, California

Year Joined the IACP: 2005

Reason for Going into Law Enforcement: One thing that sits with me is the inspiration I received from my father and grandfather, who proudly served the United States during three different wars, on the value of serving people. Although for me it has been much more at a local level, it is that value and responsibility of service which I lean on the most when dealing with today’s challenges in providing law enforcement and public safety services to our community.

First Heard about IACP: Although I had been aware of IACP most of my law enforcement career, it was not until in 2004 when I was invited to participate in an Indian Country Law Enforcement Section meeting did I really take notice.

Becoming More Involved in IACP: The 2004 meeting is what sealed the deal for me in realizing the invaluable benefits of being involved with such a professional organization. I was absolutely amazed with the amount of diverse assistance that came my way from many law enforcement leaders of IACP –  from the Indian Country Law Enforcement Section to the broader membership.

Favorite Part About Being in Law Enforcement: I strongly believe that being able to feel some sense of self-reward or recognition keeps a tenured law enforcement officer from getting too thick skinned. I have found this to be true throughout my career, even dealing with some of the very complex issues where measured success can be more difficult to identify.

The Most Challenging Part of Law Enforcement: The fear of what’s ahead relative to recruitment and retention of qualified law enforcement candidates/officers. It is our responsibility as today’s law enforcement leaders to address the underlying issues with this complex problem to ensure we have strong qualified law enforcement leaders in the future.

One Piece of Advice for the Leaders of Tomorrow: Don’t try to do it by yourself, it takes a team to address the issues of the future. There will be times where leaders will be expected to stand alone when dealing with issues specific to their respective jurisdictions. When this happens, remain impartial and strong by leaning on honorable values and principles.

Name: Sean Duggan IACP photo

Title: Chief of Police

Agency: Chandler, Arizona, Police Department

Year Joined the IACP: 2003

Reason for Going into Law Enforcement: I knew at a very early age that I wanted to be a police officer. My father was a New York City police officer and my mother was teacher. I was inspired by their sense of service to the community and the satisfaction they felt by helping others.

First Heard about IACP: I first learned about the IACP in 1996 when I was a sergeant assigned to the Arizona State Gang Task Force. Our task force was nominated for the Webber Seavey Award and I was selected to represent the task force at the annual conference in Orlando, Florida.   

Becoming More Involved in IACP: I participated in a FBI fellowship in Washington, D.C. in 2010, which led to my appointment to the State, Local, and Tribal Based Domestic Security Advisory Committee. The experience provided me with a greater understanding and appreciation of the important role IACP has in shaping our profession.

Favorite Part About Being in Law Enforcement: Like many of us, I joined policing because I wanted to serve my community and make a difference. Each day I come to work I have opportunities to do just that.

The Most Challenging Part of Law Enforcement: Our profession is changing at an exponential rate. Technology, emerging crime, and community expectations are changing the nature of policing and presenting extraordinary challenges.

One Piece of Advice for the Leaders of Tomorrow: I would remind the leaders of tomorrow to recognize that in order for departments to successfully carry out their mission of keeping their communities safe, they must earn the support, trust, and respect of those who live and work in their communities.

Name: Jim McDonnell  01-18-16 - MLK Parade.jpg

Title: Sheriff

Agency: Los Angeles County, California, Sheriff’s Department

Year Joined the IACP: 1994

Reason for Going into Law Enforcement: I wanted a career that was interesting, allowed me to meet new people on a regular basis, challenged me daily, and at the end of the day led me to feel like I could help somebody.

First Heard about IACP: I had heard about the IACP for years from members of my organization.

Becoming More Involved in IACP: It was an opportunity to be able to share ideas and look for best practices in the industry. The IACP provides a forum for advocacy, networking, and training.

Favorite Part About Being in Law Enforcement: To be part of a noble profession that puts service above self.

The Most Challenging Part of Law Enforcement: Policing has never been more complex than it is today. Every day, men and women face situations that are out of control, often fueled by emotion, alcohol, drugs, and mental illness. They’re expected to be right 100% of the time, and against all odds, the vast majority of the time, they are. There is no more challenging or fulfilling way to serve our communities.

One Piece of Advice for the Leaders of Tomorrow: Realize the importance of continuous learning and flexibility. Be able to adapt to a wide variety of challenges with innovative strategies, while maintaining your moral compass.

Posted in IACP

Violence Against the Police – the Mid-Rank Officers’ Perspective

Earlier this year, as part of IACP President De Lucca’s Task Force to Address Global Violence Against Law Enforcement, IACP hosted a focus group with mid-rank officers from agencies around the Washington DC metropolitan area to get their perspectives on this important topic. This meeting was a follow-on to an earlier focus group with line officers.

During the forum, participants expressed a belief that violence against police has increased recently.  All participants stated that their departments have experienced at least one incident of violence against their personnel within the past six months.  Officer hesitancy, de-policing, and an erosion of respect for police were central themes of the forum – all serving to increase the likelihood officers will be challenged, sometimes violently.

Other themes raised by officers include

Departmental Support: Participants expressed frustration with departmental senior leadership across the U.S. who they perceived to be overly politicized and seemingly eager to prioritize public opinion over officer support following a justified used of force incident.  Participants stated this perceived lack of support has resulted in increased hesitancy to engage in proactive policing, or to act decisively and authoritatively when confronting criminal behavior.

Legal/Judicial System: Participants voiced concern with the judicial system and its perceived inability to keep repeat and violent offenders incarcerated. Participants also perceive a lack of determination by prosecutors to file and litigate cases to maximize penalties for these offenders.  Participants voiced concern that, as a result, criminals perceive few consequences for engaging in criminal behavior, even if they are apprehended, and are thus emboldened to challenge authority.

Media: Participants noted what they perceive is a lack of understanding by the media about the role of law enforcement in safeguarding the public and the challenges they face in doing so.  Negative, premature, and often false narratives associated with police amplified by the media further erodes respect for police and threatens officer safety.

Training: Participants expressed a need for departments to invest in more scenario-based training delivered on a frequent basis.  Participants also stated officers would benefit from debriefs after critical incidents to assist in learning from past experience. Participants also suggested reviewing officer safety incidents at roll call as a way to maintain safety awareness among personnel.

Investment in the Patrol Function of Policing: Participants noted concern that patrol divisions are not supported in a manner commensurate with the critical role they serve.  Participants noted the difficulty changing police culture, where patrol is viewed as the first rung of an officer’s career ladder. Increasing incentives to remain on patrol as a career path, investing in training, and providing tools and resources for officers on patrol were noted as potential solutions.

Conclusion: The mid-rank level focus group on violence against the police provided a unique perspective of experienced officers who may be the future leaders of departments.  Their observations, insight and concerns are of significant value to the Task Force members – and police leaders at large – as they consider potential solutions to combat violence against law enforcement.


Posted in Crime and Violence | Tagged

On the Front Lines: The Dedication of Law Enforcement in the Face of Natural Disasters

IACP President Donald W. De Lucca, Chief of Police, Doral, Florida, Police Department

As my department and departments throughout the region prepare for the approach of Hurricane Irma, I wanted to take a moment to express my admiration and gratitude for the brave men and women of law enforcement who have been on the front line in dealing with the preparation, and aftermath, of several recent natural disasters.   Whether faced with a hurricane, flood, or earthquake, these officers put their duty to their communities first, even though their own families and homes may have been impacted. Nothing exemplifies this sense of duty and self-sacrifice more than the actions of Sergeant Steve Perez of the Houston, Texas, Police Department who tragically drowned in the flood waters caused by Hurricane Harvey while trying to get to work.

It is through the action of Sergeant Perez and the countless other actions taken by law enforcement officers during times like this that everyone sees the true spirit of public service that is the backbone of the profession.  Thank you to all who work each and every day to keep our communities safe and constantly demonstrate that policing is the noblest profession.

Posted in IACP

Now Seeking Applications! Integrity, Action, and Justice: Strengthening Law Enforcement Response to Domestic and Sexual Violence National Demonstration Initiative

The IACP is currently seeking applications from law enforcement agencies to be part of a demonstration initiative, Integrity, Action, and Justice: Strengthening Law Enforcement Response to Domestic and Sexual Violence.  These agencies will show a commitment to improving community trust through response to and investigation of domestic/intimate partner violence, sexual assault, and stalking. Selected demonstration sites will receive up to $225,000 of federal funding per year for up to three years through the IACP to support initiative goals and objectives.

In response to the United States Department of Justice (DOJ) guidance, Identifying and Preventing Gender Bias in Law Enforcement’s Response to Sexual Assault and Domestic Violence, the IACP was awarded funding from the Office for Victims of Crime (OVC) to carry out a national demonstration initiative. This guidance was designed to provide strategies to law enforcement agencies to strengthen their efforts to address and prevent gender bias in their approach to sexual assault and domestic violence. The IACP, in partnership with OVC and the National Crime Victim Law Institute (NCVLI), as well as a cadre of subject matter experts, will provide dedicated resources, on-going support, and comprehensive training and technical assistance to up to four (4) U.S. law enforcement agency demonstration sites. The selected agencies will work closely with project staff and community partners to assess current practices and build agency-wide capacity to implement trauma-informed, victim-focused policies and procedures.

There is no cost to apply to be considered for this demonstration initiative. To access more information about the Integrity, Action, and Justice: Strengthening Law Enforcement Response to Domestic and Sexual Violence  project, including agency criteria and details regarding the two-part application process, please visit Part I application submissions are due no later than 11:59 p.m. (EST) on October 9th, 2017.

Please direct any questions about the initiative to Michael Rizzo, IACP Project Manager, at or 1-800-The-IACP ext. 818.


Posted in Victim Services

New Documents Available from the IACP Policy Center

New documents on Confidential Informants, Intellectual and Developmental Disabilities, and Law Enforcement-Researcher Collaborative Partnerships are now available to IACP Members!

  • Confidential Informants* – confidential informants (CIs) can be valuable sources of information in criminal investigations. However, in order to manage the associated risks that accompany the use of CIs, agencies should establish sound informant control policies and procedures, such as those found in the updated IACP Model Policy and Concepts & Issues Paper on the topic.
  • Interactions with Individuals with Intellectual and Developmental Disabilities* – these updated documents address the fact that individuals with intellectual and developmental disabilities (I/DDs) might be limited in their ability to communicate with law enforcement and provide guidelines for officers to effectively address situations involving individuals with I/DDs.
  • Law Enforcement-Researcher Collaborative Partnerships – by establishing collaborative partnerships with researchers, law enforcement agencies can better respond to emerging issues by implementing new policies, programs, and initiatives that are based on empirical evidence. The new Model Policy and Concepts & Issues Paper, developed in conjunction with the IACP/University of Cincinnati (UC) Center for Police Research and Policy, seek to encourage agencies to develop these collaborative partnerships by providing guidelines and items for consideration.

* Note: These documents are available exclusively to IACP Members. You must be logged into your IACP account to access the website. Your username is your email address on file. If you are unsure of your password, please click on the “Forgot Password” link to reset.

Click here for a listing of available Model Policies or contact the Policy Center directly at

The IACP Model Policies are only available to IACP members and IACP Net customers. Not an IACP member? Please visit

IACP NetWould you like to further tailor your policy manual? IACP Net, proud sponsor of the Model Policies, houses over 20,000 policies from agencies across the country in addition to providing access to Model Policies. Visit or call 800-227-9640 to join today and take your IACP membership to the next level!

Posted in IACP, Investigations, Mental Health, Partnerships